Tommee Tippee

FAQs Index

Monitors

1. HOW DOES MY SENSOR PAD WORK?

• The sensor pad monitors movement.
• If it does not detect any movement after 20 seconds it will alarm.
• So when you remove your baby from the crib (either to change his diaper or give him a feed), you must remember to switch the pad off and then back on when you put your baby back down to sleep.
• It is important that before you start using the sensor pad you set the sensitivity to suit your crib.

2. WHY DO I NEED TO SET THE PAD SENSITIVITY?

• Every nursery, crib and mattress is different – so you need to set up the pad to suit your environment.
• As a general rule, the thicker the mattress the higher the sensitivity level required.

3 HOW DO I SET THE PAD SENSITIVITY?

• Begin by setting the pad at the medium sensitivity level.
• Place your baby down on the mattress for 5 – 10 minutes. (as you watch over from the other side of the nursery)
• If the alarm does not sound then it is detecting your baby's movement through the mattress – PASS
• If the alarm does sound then it is not detecting you baby's movement – FAIL
• In the case of a fail, you will need to increase the sensitivity of your pad and repeat step 1.
• Now that you know the pad is detecting your baby when he is in the crib, you need to lift your baby from the crib, leave the pad switched on, take 5 steps away and wait for 20 - 30 seconds.
• The alarm should sound after 20 seconds to indicate no movement detected - PASS
• If the alarm does not sound after 20 seconds then it is failing to detect no movement - FAIL
• In the case of a fail either the sensitivity is too high and needs to be reduced or if the sensitivity is already at the lowest setting it is detecting movement from another interfering source.
• EXAMPLE: a nursery mobile that is moving above the crib or heavy footsteps in the room causing vibrations.

4. WHAT HAPPENS IF MY UNIT ALARMS?

• Attend to baby and switch off the parent unit.
• Switch off the sensor pad at the back of the baby unit.
• Then re-set the monitor by switching back on the parent unit and the sensor pad switch at the back of the baby unit.

5. WHAT SHOULD I DO BEFORE I LIFT MY BABY FROM THE CRIB?

• Switch off the parent unit.
• Switch off the baby unit at the front.
• This will prevent the unit alarming.

6. Do I need to use batteries?

The parent unit is supplied with rechargeable batteries 2xAAA that should be used. DO NOT use NON-rechargeable batteries. The baby unit does not require batteries. It is designed to run on mains electricity. If mains usage is not available, it will run on 4 x AA batteries (not supplied).

7. How long will the Parent Unit hold it charge?

The Parent unit should remain on the docking station for 16 hours before first use. It will then hold its charge for up to 8 hours.

8. Is there any danger to my baby from electricity in the Sensor Pad?

The sensor pad DOES NOT carry any electricity and will not affect your baby, even if the mattress becomes wet.

9. The ticking sound is annoying. How do I switch it off?

The audible ticking sound gives reassurance that your sensor pad is correctly connected and the monitor is sensing movement. If you wish to switch off the ticking sound, refer to section in Instruction Leaflet 'adjusting the ticking sound'.

10. There are lots of false alarms from the sensor pad. What should I do?

Check the connections are secure and test again. If alarm triggers again, INCREASE sensitivity setting and test again.

11. There is NO alarm being triggered after 20 seconds of no movement.

Make sure there is no vibration around the sensor pad. If not, DECREASE the sensitivity setting and test again.

12. What should I do if the LCD shows 'No Link?

If you lose the signal/ link an alert tone will be emitted from the parent unit every 10 seconds and this will flash until the link is restored. If this happens, move closer to the baby unit.

13. How long does the nightlight last?

If the baby unit is run on batteries the nightlight will fade out after 5 minutes. If is run from the mains electricity it will remain on until switched off.